Frequently Asked Questions

Can you match the colour of my wheels?

we have wide variety of colours to meet all of your aesthetic requirements.

How long does it take to Refinish one wheel?

on average 1hr 30mins per Wheel 

How long does it take to refinish a set of four wheels?

On average 3 hours

Do you have guarantee of your work?

We are so confident in our repairs that they come with a lifetime ownership guarantee.

How can I book my Wheels in for repair?

Yes of course,  please visit link below to make an appointment at a convenient time.

https://wheelae.simplybook.it/v2/

Please visit www.wheelae.co.uk for your nearest centre

What are Diamond cut wheels?

Diamond cut is an alloy which has been put on a lathe and part of or the upper surface machined off leaving a shiny aluminium finish, Diamond cutting is becoming extremely popular on new cars.

How much does it cost to get my alloy wheels refurbished ?

All prices and availability are on link below

https://wheelae.simplybook.it/v2/

If I have a dark colour Alloy can I choose a lighter colour?

yes of course, you can choose any colour irrespective of the original or base colour this service we provide is called a custom finish, (please read custom finish on website)

Will you have to remove my Tyre when I have my wheels diamond cut?

No, we do not need to remove the tyre for any of the services we provide 

Do I have to leave my lock in wheel nut to have any of your services?

Yes, we need your lock in wheel nut for all the services we provide

Will the lock in wheel nut work after I’ve had work carried out at your centre?

Yes, of course 

When I go for my routine tyre change will there be a problem?

No, of course not this will have no impact on the maintenance of your tyres

Can I have my wheel cleaned at my usual hand care wash centre?

We recommend that after any works carried out, you wait 48hrs before engaging in any cleaning or maintenance processes or works, however if you are unsure please contact one of our centres for further information

Can I continue to use my regular automated car wash?

Yes, you can, however we recommend that after any works carried out, you wait 48hrs before engaging in any cleaning or maintenance processes or works, however if you are unsure please contact one of our centres for further information

Can I have one Alloy wheel done or do I have to have all four?

Yes of course, you can have however many wheels required in all of our services 

If I purchase some alloy wheels second hand, do I need to have them fitted to my car before I bring them to you for one of your services?

No, you can bring your Alloy wheels into us and we will carry out any of the services you require.

What is the biggest size wheel you can Diamond Cut?

The biggest size wheel we do is 24inch with tyre on. 

What payment method do you accept?

Payments are required at the time of booking, except for clients who have an established account with us.

we accept all major credit & debit cards as well as Bacs payments

https://wheelae.simplybook.it/v2/